How Does an Escape Game Work?
Gather your friends and pick a date and time. Select your game and make your reservation. Prepare to have a unique experience. There are many puzzles to solve and clues to decipher throughout the room. You will have 60 minutes to complete your task and escape.
How is The Mansion Escape Room Different?
We have worked very hard to make our room experiences unique to anything else you've experienced. All your senses will be engaged. You will be transported to another place and time with scenery and props specific to each theme. To further enhance your experience, we have given you the complete back story for each room, so please be sure to read the full descriptions on our "Rooms" page.
Tips for Success
Remember to work together with your team members. Communication is the key. Be observant, diligent and don't over think it. Some of the props are just props, but the clues will come together to help you escape.
We have created this to be a fun experience for all who enter. For this reason, we have the right to refuse entry to anyone deemed under the influence. No refunds will be given.
Are we really locked in the room?
No. You will always be able to open the door if you need to leave the room for any reason.
What if we get really stuck on a puzzle in the room?
Don't worry. You will be assigned a Game Master who will be watching your team through a closed circuit camera during the entire game. You will have three free clues per game should you need them. If you're really nice to your Game Master, he or she might even give you some free pointers along the way if you're struggling.
Do we need a reservation to play?
Reservations are highly recommended, but walk-ins are allowed if there are available spots in the room. Just click on any of the "Book Now" buttons and follow the easy booking steps.
Will there be other people in our room?
Unless you book all of the spots in a room for a given time, there is likely a chance that your group will be paired with other people. It's very rewarding to play with other people since everyone has different strengths.
What if our group has more people than the maximum allowed for the room?
The maximum number of people per room was designed to comfortably fit a group in the room space. If you have a few extra people, please call us to see if it is possible for extra people in your desired room or not.
What if we need to cancel?
Sorry but we are unable to offer refunds. You may reschedule if you call within 24 hours of your scheduled booking. If you do not call to reschedule or let us know you are not coming, it will count as a no call no show and we will be unable to reschedule you for a future game.
What if we arrive late?
Please plan on arriving at least 15 minutes prior to the start of your game so you can sign the waivers and our Game Master can begin your briefing. The game timer starts promptly at the game start time. If you booked the entire room, you will have less time to complete the room mission and escape. If you are in a shared experience with other guests, you will not be allowed to enter the room once the game has started. There will be no refunds or rescheduling due to late arrivals.
Can we book private events?
Yes. Check out the Team Building tab for more information on special events, including corporate team building, birthday parties, and private bookings.
Can children play the rooms?
Yes. Participants between 15-17 years of age will need a parent or guardian to sign a waiver allowing them to play alone. However, Children aged 7-14 will need one paying adult in the room. Groups with children under the age of 10 will be required to book the entire room. If you are booking a birthday party or other special event for children, we will arrange for an in-room Game Master to monitor the game play so please let us know.